Terms & Conditions

1. Acceptance of Terms

By accessing this website we assume you accept these terms and conditions. Do not continue to use Social Scale Studio if you do not agree to take all of the terms and conditions stated on this page.

By using Social Scale Studio, you confirm that you have read and understood these Terms & Conditions. If you do not agree, please do not use the website.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to Social Scale Studio. "Party", "Parties", or "Us", refers to both the Client and ourselves.

2. Eligibility

You must be at least 18 years of age to use this Service. By using this Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

You must provide accurate information when creating an account, placing an order or contacting Support. You are responsible for ensuring that your use of the service complies with applicable laws and the rules of the relevant third-party platform.

3. Account Information

Customers must keep their login information secure. Never share your password with anyone claiming to represent Social Scale Studio.

Social Scale Studio support will not require your social media password to process a normal service order. We will never ask for your social media password or login credentials at any time. We are not responsible for any damages or account issues caused by you sharing your account information or password with other services unrelated to Social Scale Studio.

Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Social Scale Studio customer, employee, member, or officer will result in immediate account termination.

4. General Conditions

1. Your use of the Service is at your sole risk. The service is provided on an "as is" and "as available" basis.
2. The expected amount of followers, likes and comments is not guaranteed to you in any way. It all depends on the quality and interestingness of your content.
3. We bring attention of real users to your feed, but we can't protect you from spam, fake, inactive followers. It's not possible to stop them, but you can remove unwanted followers by yourself or with special services.
4. We can't guarantee the continuous, uninterrupted or error-free operability of the services.
5. Support for Social Scale Studio services is available via the Support Center and the contact details published on this website.
6. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Social Scale Studio, or any other Social Scale Studio service.
7. You understand that Social Scale Studio uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
8. If your bandwidth usage or load significantly exceed the average bandwidth usage (as determined solely by Social Scale Studio) of other Social Scale Studio customers, we reserve the right to immediately disable or limit your account until you can reduce your bandwidth consumption or load.
9. Social Scale Studio does not warrant that (I) the service will meet your specific requirements, (II) the service will be uninterrupted, timely, secure, or error-free, (III) the results that may be obtained from the use of the service will be accurate or reliable, (IV) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (V) any errors in the Service will be corrected.
10. It is your sole responsibility to check whether the Terms have changed.

5. Service Information

Each service may have different:

• delivery times
• package quantities
• refill periods
• requirements
• limitations

Customers should review the package details before ordering.

6. Order Information

Customers are responsible for entering the correct username, profile URL, post URL, video URL, channel URL or page URL, as applicable.

Social Scale Studio cannot be responsible for problems caused by an incorrect target submitted by the customer.

Orders must be paid through the payment methods made available during checkout. The final payable amount will be displayed before payment. Customers must not attempt to manipulate pricing, payment status or order information.

7. Order Processing

After successful payment, the order may move through statuses such as:

• Pending Payment
• Payment Confirmed
• Processing
• In Progress
• Completed
• Cancelled
• Refunded

Processing time depends on the selected service. You can follow the current status at any time from the Track Order page.

8. Third-Party Platforms

Social Scale Studio services may relate to third-party platforms such as Instagram, YouTube, TikTok, Facebook or other platforms.

Social Scale Studio does not control the policies, algorithms, availability or technical systems of third-party platforms. Changes made by a third-party platform may affect service availability or delivery.

You are solely responsible for complying with the terms of service of any third-party platform, and you will not hold Social Scale Studio responsible for any restrictions, suspensions or terminations imposed by third-party platforms against your account.

9. Prohibited Use

Users must not use the website for unlawful activity, fraud, abuse, unauthorized access, malicious activity or attempts to circumvent security controls.

Parts of this website offer an opportunity for users to post and exchange opinions and information. Social Scale Studio does not filter, edit, publish or review comments prior to their presence on the website. Social Scale Studio reserves the right to monitor all comments and to remove any comments which can be considered inappropriate, offensive or cause breach of these Terms and Conditions.

10. Account Termination

Social Scale Studio may suspend or restrict accounts involved in:

• fraud
• abuse
• payment manipulation
• security attacks
• unlawful activity
• repeated policy violations

Social Scale Studio reserves the right to suspend or terminate your account and access to the Service at any time, with or without cause, with or without notice, and without liability to you.

11. Intellectual Property

Unless otherwise stated, Social Scale Studio and/or its licensors own the intellectual property rights for all material on Social Scale Studio. Website design, branding, graphics, content, source code and original materials may be protected by applicable intellectual property laws. All intellectual property rights are reserved.

You must not republish, sell, rent, sub-license, reproduce, duplicate, copy or redistribute material from Social Scale Studio without appropriate authorization.

12. Limitation of Liability

To the extent permitted by applicable law, Social Scale Studio is not responsible for losses caused by circumstances outside its reasonable control, including third-party platform outages, policy changes, technical failures or force majeure events.

To the maximum extent permitted by applicable law, in no event shall Social Scale Studio, its officers, directors, employees, agents, affiliates or licensors be liable for any indirect, incidental, special, consequential, punitive or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, regardless of whether Social Scale Studio has been advised of the possibility of such damages.

13. Force Majeure

Social Scale Studio shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials, or changes in third-party platform policies or APIs.

14. Cookies

We employ the use of cookies. By accessing Social Scale Studio, you agreed to use cookies in agreement with the Social Scale Studio Privacy Policy.

Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

16. Entire Agreement & Policy Changes

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Social Scale Studio regarding your use of the Service and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter hereof.

These Terms may be updated periodically. Users should review the latest published version before using the services. It is your sole responsibility to check whether the Terms have changed.

17. Contact

Questions regarding these Terms should be sent to the Social Scale Studio Support Center.