1. Information We May Collect
Depending on how you use the website, we may collect information such as:
- name
- email address
- phone number
- account information
- billing / payment reference information
- order information
- target URLs or usernames submitted for service delivery
- support messages
- technical information
- browser and device information
- IP address, where required for security and operational purposes
We do not collect information that is not necessary for the stated purpose.
2. Payment Information
Payment transactions may be processed by third-party payment providers.
Where applicable, payment card or banking credentials are handled by the payment provider rather than stored directly by this website. Social Scale Studio does not store raw card numbers or CVV information in its database.
3. How Information Is Used
Information may be used to:
- create and manage orders
- process payments
- provide customer support
- communicate order updates
- prevent fraud
- maintain website security
- improve website performance
- provide requested services
- comply with legal obligations
4. Information Sharing
Information may be shared with service providers only where reasonably necessary to operate the website, process payments, provide support, maintain infrastructure or comply with legal requirements.
Social Scale Studio does not sell personal information simply for advertising purposes unless separately disclosed and legally permitted.
5. Cookies
The website may use cookies or similar technologies for:
- login sessions
- cart functionality
- security
- preferences
- analytics
- performance
Users can manage browser cookie settings at any time.
6. Data Security
Reasonable technical and organizational measures are used to protect personal information. Security measures may include:
- HTTPS
- secure sessions
- access controls
- password hashing
- prepared SQL statements
- CSRF protection
- input validation
- output escaping
- secure file handling
7. Data Retention
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, operational requirements, dispute resolution and applicable legal obligations.
8. Customer Rights
Subject to applicable law, users may have rights regarding their personal information, including requests to:
- access information
- correct inaccurate information
- request deletion where applicable
- withdraw certain permissions
- raise privacy concerns
Requests should be sent to the Support Center.
9. Children
The website is not intended for children where applicable law requires age restrictions. We do not knowingly collect unnecessary personal information from children.
10. Third-Party Services
The website may use third-party services for:
- payment processing
- analytics
- hosting
- security
- customer support
Those services may have their own privacy policies.
11. Policy Updates
This Privacy Policy may be updated periodically. The updated version will be published on this page.
Contact
Questions about this Privacy Policy should be sent through the Social Scale Studio Support Center.
This document is a website template and operational starting point, not a substitute for legal advice. Review it against your actual data handling, payment provider and applicable laws before publishing.